This plugin hasn’t been tested with the latest 3 major releases of WordPress. It may no longer be maintained or supported and may have compatibility issues when used with more recent versions of WordPress.

HappyFox Chat – Live Chat Plugin for WooCommerce Online Stores

Description

Convert visitors on your website to leads with HappyFox Chat – Live chat software for the next generation. Improve conversion rates 10X on your ecommerce store, by integrating with third party apps like Shopify, Google Analytics & more.

Deep integration with WooCommerce boosts your chat and helps you talk to your online visitors with the following:
– Have the order history of your visitors
– View the Visitor’s current shopping cart and provide timely, contextual support
– View the current orders and corresponding list of items
– View the details of order placed by guest users

Sign up for free here – https://www.happyfoxchat.com

Why HappyFox Chat?

Live chat is not just an “engagement” tool anymore. It’s a business to customer communication tool that can help you with customer service, marketing or sales!

  • Chat with multiple customers at the same time, with an amazing, easy to use UI
  • Make every chat data driven and contextual with powerful integrations with third party apps like Google Analytics, Shopify, WordPress & more.
  • Integrates with WooCommerce, showing customers’ history and order details, live cart info.
  • Customizable widget with uploadable profile pictures.
  • Mobile optimized, super light weight widget that’s easy on page load time.
  • Automatic smart triggers on custom rules (pages, time spent on page etc)
  • Easy Turn On/Off switch (No more “chat offline”)
  • Chat transfers (transfer chat to other agents easily)
  • Canned responses (create your own custom pre-built replies to frequent questions)
  • Chat history (see past conversations easily)
  • In-depth analytics
  • Free iOS, Android apps
  • Free HappyFox Chat Reporting apps (iOS, Android)
  • Free native apps (Windows, Mac)
  • Integrated with 20+ apps.

As a Customer support tool

“Customer service is not just a department, it’s everyone’s job.”

Faster chats, happier customers – HappyFox Chat is faster and responsive than any other live chat software available today! (1/4th of a second, to be precise). Amazing UI that enables you to do more chats, easily and effectively. No more ten tabs open, everything sits in one single sleek dashboard! Offer a personalized experience by customizing your chat widget – colors, profile pictures, custom statuses, chat window titles.. you name it, we got it! No more “going offline”. That’s so uncool. Switch your status on/off with a simple slider button and the widget appears/disappears on your site automatically. But we’ve got offline messages, just in case.

Support – support@happyfoxchat.com Or Chat at https://www.happyfoxchat.com
Twitter – @happyfoxchat
HappyFox Chat is the next generation Live Chat software for your website that integrates deeply with apps you already use. Deep integrations makes every chat conversation contextual and relevant letting you convert more visitors to customers.
Install HappyFox Chat now to make live chat more valuable than ever before.
HappyFox Chat now integrates with WordPress and WooCommerce from the Popular plan onwards.
With the WooCommerce integration, your support agents can gain visibility into the details and the statuses of orders placed by customers, on your store.
Features:
1. View the history of orders placed by your visitors
2. View the order details
3. View the list of items in each order
4. View the visitors’ shopping cart details

Screenshots

  • View all details of your orders right within your chat window
  • Click on the order to see all transaction details
  • See the live cart items which your visitor is considering
  • Click to expand and see the list of items in the checkout cart

Installation

Setup

  1. Login to your WooCommerce account and select WooCommerce menu from the left pane
  2. Select “Settings” from the resultant drop down menu and click on “API” tab, “Keys/Apps” tab
  3. Click on “Add key”, provide a description for HappyFox Chat integration and generate the API Key
  4. Copy the Consumer key and Consumer secret

Usage

  1. Don’t have a HappyFox Chat account? Sign up for free
  2. Sign in to HappyFox Chat, go to the Apps section.
  3. Sign in to HappyFox Chat, go to the Apps section
  4. Choose WooCommerce plugin from the list of available plugins and click on “Install”
  5. Connect HappyFox Chat account by entering the WooCommerce store URL, Consumer key and Consumer secret copied from WooCommerce plugin
  6. You can alter the settings to show the visitor’s orders and cart contents during a chat
  7. All set! You can now see HappyFox Chat widget live in your WooCommerce site

Reviews

2 de julio, 2019
After a long search I had high hopes for this product and started the 14 day trial. No matter what I did I couldn't get it to activate and generate an API key. The worse part is, this company, that claims to provide a support product, has terrible support, and either does not understand their own product, or doesn't really care if it is broken. In the ONLY reply I received from support, they indicated that the problem was that my site is on a sub-domain, and they don't support that -- I'd need to make it be on the primary domain to work, and they suggest doing after the site is in production !??! That would make the product unusable for many of my clients -- some have their main site on the primary domain with their store on a store. subdomain. My biggest e-commerce client, with Multi-site and WPML has their US site on their "us." subdomain and their EU site on their "eu." subdomain. After receiving no replies to my questions beyond that, I changed my DNS and redeployed a version of the site on a primary domain, which still didn't work. Then I disabled all other plugins, switched to twentyninteen theme -- still broken. I also noticed that they are not keeping current with WP releases -- I AM DONE.
Read all 1 review

Contributors & Developers

“HappyFox Chat – Live Chat Plugin for WooCommerce Online Stores” is open source software. The following people have contributed to this plugin.

Contributors